Privacy policy
This policy explains how we handle the data you send us through https://whatsapp506.com. WhatsApp506 is a solution developed by PZ Producciones. This document is informational and does not constitute legal advice.
1. What data we collect
When you complete the contact form we collect only the data you provide and some technical data from the submission:
- Name, company and email.
- Phone, type of need, system to integrate and monthly volume, if you choose to provide them.
- The message you write.
- Technical data: date and time, IP address, browser user agent and the origin page, for security and abuse prevention.
We do not request sensitive data, passwords, tokens or verification codes. Please do not include them in your message.
2. Why we use the data
- To handle and follow up on your request by email.
- To send you a confirmation of receipt.
- To protect the form from spam and abuse.
We do not sell your data or use it for third-party advertising.
3. Basis for processing
We process your data because you submit it voluntarily and request to be contacted, and because we have a legitimate interest in responding and keeping the site secure.
4. Retention
We keep requests for as long as necessary to handle your enquiry and, if a business relationship begins, for as long as it lasts and for the periods required by applicable law. Afterwards, data is deleted or anonymized. Technical security logs are kept for a limited period.
5. Who we share it with
To provide the service we rely on providers acting on our behalf, mainly the email and hosting provider that delivers and stores the form messages. These providers only process the data to provide us the service. We do not share your data with third parties for marketing.
6. WhatsApp and Meta
If you contract a WhatsApp-based solution, the handling of messages with your own customers is also governed by the terms of WhatsApp and Meta. WhatsApp is a trademark of Meta Platforms, Inc.; WhatsApp506 is independent and not affiliated with Meta unless expressly stated.
7. Your rights
You may request access, rectification or deletion of your data, or object to its processing, by writing to info@whatsapp506.com.
8. Changes
We may update this policy. We will publish the last-updated date at the top of the document.