Repeated replies
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WhatsApp for business · Costa Rica
WhatsApp for business, connected to your systems.
Automate notifications, organize support and integrate your business processes with WhatsApp.
Cloud API Official platform
Multi-agent One number, many agents
Integrated Connected to your systems
The idea
We connect WhatsApp with your systems to automate communications, improve support and keep every conversation under control.
Handling WhatsApp by hand doesn't scale.
Lost conversations
Unanswered messages and no idea who served each customer.
Manual reminders
Confirmations and alerts sent one by one, without follow-up.
Disconnected data
Information copied by hand between WhatsApp and your systems.
Personal numbers
Business support from personal phones, with no control or backup.
No metrics
No visibility into response times or results.
What we can implement or integrate.
We configure each capability for your operation. Not all are "included": they are enabled based on the modality and integrations you choose.
Multi-agent support
Several agents serving the same number, with history and conversation assignment.
Notifications & reminders
Appointment confirmations, order status, payment and document alerts via authorized templates.
Reply automation
Flows that answer FAQs, qualify and route by rules.
CRM & systems integration
Connection with your CRM, ERP, calendar or in-house system via API and webhooks.
Bots & AI assistants
Assistants that resolve queries and hand off to a person when needed.
Authorized campaigns
Template messages to contacts who opted in, with an easy opt-out.
Use cases
Transactional and service communication, not spam.
Common examples in SMBs, retail, clinics, schools, customs agencies, logistics, hotels and support teams.
Appointment confirmationAutomatic reminders and confirmations.
Order statusPreparation, shipping and delivery alerts.
Payment remindersScheduled alerts with their history.
Request follow-upUpdates on procedures and documents.
FAQsAutomated answers and handoff to a person.
Service surveysA short check after service or purchase.
Modalities
Not every way to "use WhatsApp" is the same.
We explain the differences clearly so you choose the right route. The official API is not the same as an integration based on WhatsApp Web.
WhatsApp Business (app)
For micro-businesses served from a phone.
- Quick to start, no Meta cost per message
- Depends on a phone being on
- Very limited automation and multi-agent
- Not suitable for systems integration
WhatsApp Cloud API Official
Meta's official platform (WhatsApp Business Platform).
- Automation, templates and webhooks
- Several agents on one number
- Integrable with CRM and in-house systems
- Does not depend on a physical phone
- Requires business verification and Meta-approved templates
- Meta charges per conversation (external, variable rate)
Over WhatsApp Web Unofficial
Integrations that depend on a linked session.
- Lower initial cost in some cases
- Not equivalent to Meta's official API
- Depends on a session and a linked phone
- Higher block risk and less stability
- No delivery or continuity guarantees
We choose the right modality with you based on cost, stability, scalability and permitted use. Any unofficial solution is clearly identified with its limitations and risks.
How it works
From analysis to production.
- 1We assess your case
Processes, volume and what you want to automate.
- 2We choose the modality
The right route by cost, scale and use.
- 3We set up the account
Onboarding, verification and access.
- 4We integrate your systems
CRM, ERP, calendar or in-house system.
- 5We test templates and flows
Validation before going to production.
- 6We launch
Go-live with support.
- 7We measure and improve
Adjustments based on real results.
Responsible use
Authorized communications, with consent.
Using WhatsApp must comply with applicable policies. This information is indicative and does not constitute legal advice.
ConsentContact only those who authorized it; advertising requires permission.
Easy opt-outThere must always be a way to stop receiving messages.
No purchased listsWe don't use or import lists of unverified origin.
Reviewed templatesMeta may approve, reject or restrict templates and numbers.
FAQ
What we're asked most.
What is the difference between WhatsApp Business and the API?
The app runs from a phone and suits small businesses. The official API (Cloud API) enables automation, templates, webhooks and several agents connected to your systems, without depending on a physical phone.
Can I use my current number?
In many cases yes, but a number cannot be on the app and the official API at once. We assess your case before migrating.
How much does Meta charge and how much WhatsApp506?
Meta defines the per-conversation fees (external and variable). WhatsApp506 (PZ Producciones) charges for implementation, integration and support depending on the project. We do not publish fixed prices.
Can I send advertising?
Only authorized communications: recipient consent and Meta-approved templates are required. We do not work with purchased lists.
Does it integrate with my CRM or in-house system?
Yes, through API and webhooks we connect WhatsApp with your CRM, ERP, calendar or in-house system.
Can more than one person handle it, and use AI?
Yes. The official platform allows several agents on the same number and AI assistants that hand off to a person when needed.
What if Meta rejects a template or restricts a number?
It can happen: Meta reviews templates and number quality affects sending capacity. We adjust content and flow to its policies.
Contact
Tell us which process you want to connect with WhatsApp.
We reply by email with an assessment of your case and the recommended modality. Enquiries are handled by email.
WhatsApp is a registered trademark of Meta Platforms, Inc. WhatsApp506 is an independent solution developed by PZ Producciones and is not affiliated with, sponsored or endorsed by WhatsApp or Meta, unless expressly stated otherwise.