Frequent answers
Flows that answer common questions and save the team time.
Automate the repetitive, let your team close.
Flows, bots and AI assistants that answer frequent questions, send notifications and hand off to a person when the case requires it.
What can be automated
Notifications
Confirmations, statuses and alerts via approved templates.
Reminders
Appointments, payments and renewals scheduled with their history.
Qualification
Questions that sort and prioritize each contact.
AI assistants
They resolve queries and escalate to a human agent by rules.
Handoff
The move from bot to person, without losing the thread.
Responsible automation
When an automated assistant handles a chat, it's best that the user knows and can reach a person. AI resolves the frequent cases; sensitive or complex ones are handed off. We do not promise perfect answers or that AI fully replaces human support.